Privacy Policy

Effective Date: 02/25/2025
Last Updated: 02/25/2025

1. Introduction

Welcome to Zoom Tech Industries AI Automation & Creative Services ("Company", "we", "our", or "us"). We are committed to protecting your privacy and personal data while ensuring compliance with applicable data protection laws and best practices.

By accessing or using our website (https://www.zoomtechindustries.com) and services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

2. Data Controller Information

Zoom Tech Industries is the data controller of your personal information. If you have any questions, you may contact us:
📧 Email: info@zoomtechindustries.com
📍 Address: 3000 Gateway Drive, Carlisle, IA 50047

Phone: +1-(515) 442-0595

3. What Information We Collect & Why

We collect data to enhance our services, improve security, comply with legal obligations, and ensure AI automation accuracy. The types of data we collect include:

A. Automatically Collected Information ("Device Information")

When you visit our website, we collect:
✔️ IP Address, Browser Type, Time Zone – Used for security, fraud detection, and analytics.
✔️ Cookies & Tracking Technologies – Improves user experience and personalizes content.
✔️ Interaction Data – Tracks how you use the website for security and optimization.

🛑 You can opt-out of cookies by adjusting your browser settings.

B. Personal Data You Provide ("User Information")

You may voluntarily provide:
✔️ Name, Email, Phone Number – When you contact us, sign up for newsletters, or request services.
✔️ Billing & Payment Information – When making a purchase (processed securely by third-party payment providers).
✔️ Business Data – If you use AI automation services for business-related needs.

C. AI Data Processing & Automation

Since we provide AI-driven services, we do not store or retain sensitive business data beyond what is necessary for service operation. Any AI-generated content remains proprietary to users unless agreed otherwise.

4. How We Use Your Data

We process personal data for the following purposes:
✔️ To Provide & Improve Our Services – Ensuring the smooth operation of AI automation & creative services.
✔️ To Ensure Security & Fraud Prevention – Monitoring and preventing unauthorized access.
✔️ To Comply with Legal Requirements – GDPR, CCPA, and AI governance laws.
✔️ To Provide Customer Support – Responding to inquiries and resolving disputes.
✔️ To Conduct Analytics & Research – Improving website and AI automation features.

🔹 Legal Basis for Processing (For EU Users – GDPR Compliance):

Legitimate Business Interest – Running our website efficiently.
Contractual Obligation – Processing data as part of a service agreement.
User Consent – When signing up for marketing emails or AI-generated content storage.

5. Data Sharing & Third-Party Involvement

We DO NOT sell, rent, or trade your personal information. However, we may share data with:

✔️ Service Providers & Payment Processors – To facilitate transactions and AI automation.
✔️ Legal Authorities – When required by law or government requests.
✔️ Business Transfers – If we merge or sell assets, data may be transferred under confidentiality agreements.

🔹 International Transfers: Your data may be processed outside your country (e.g., USA, Canada, EU). We ensure secure international data transfers using:

Standard Contractual Clauses (SCCs) for EU/UK residents.
Data Protection Agreements for U.S. compliance.

6. Your Rights & Data Protection (GDPR & CCPA Compliance)

As a user, you have the following rights:

🌍 For European Residents (GDPR Compliance)

✔️ Right to Be Informed – Clear understanding of data usage.
✔️ Right of Access – Request a copy of your data.
✔️ Right to Rectification – Correct inaccurate information.
✔️ Right to Erasure – Request deletion ("Right to be Forgotten").
✔️ Right to Restrict Processing – Limit how we process your data.
✔️ Right to Object – Stop direct marketing or AI profiling.
✔️ Right to Data Portability – Download and transfer your data.

🔗 Submit a GDPR Request: info@zoomtechindustries.com

🇺🇸 For California Residents (CCPA Compliance)

✔️ Right to Know – Request details on collected and shared data.
✔️ Right to Delete – Ask us to delete your personal information.
✔️ Right to Opt-Out – Prevent data sharing for advertising.
✔️ Right to Non-Discrimination – You will not be penalized for exercising privacy rights.

🔗 Submit a CCPA Request: info@zoomtechindustries.com

7. AI Automation & Data Ethics

✔️ We ensure AI-generated content remains ethical and does not violate privacy laws.
✔️ AI does not store personal customer data beyond what is needed for processing.
✔️ Users can request AI-generated data deletion at any time.

🚨 We DO NOT use customer data for unauthorized AI model training.

8. Security Measures

✔️ Encryption: All personal data is encrypted during storage & transmission.
✔️ Access Controls: Limited to authorized personnel only.
✔️ Threat Monitoring: Active fraud detection & risk assessment.
✔️ Data Retention: We keep personal data only as long as necessary.

🚨 No online platform is 100% secure. If a data breach occurs, users will be notified within 72 hours.

9. Third-Party Websites & External Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies separately.

10. Legal Compliance & Disclosures

✔️ We will comply with legal requests (e.g., subpoenas, government orders).
✔️ We will protect our rights & prevent fraud if needed.
✔️ Users will be notified if a material policy change affects data usage.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in laws, AI advancements, or company policies. Updates will be posted on our website and sent via email when necessary.

Last Updated: 02/25/2025

12. Contact Us

📧 Email: info@zoomtechindustries.com
📍 Company Address: 3000 Gateway Drive, Carlisle, IA 50047